Shipping Coverage
We currently ship to all locations within Malaysia. International shipping will be available soon.

Processing Time
Pre-Orders are processed and scheduled for shipping from 10th July 2025 onwards. Once processed, you will receive a confirmation email with tracking details.

Delivery Time (post-shipping)

• West Malaysia: 1–3 business days

• East Malaysia: 3–5 business days
  (Delivery time may vary based on location and courier.)

Shipping Charges

• Flat Rate: RM7.50 for orders below RM100

• FREE Shipping: For orders RM100 and above

Order Tracking
Once your order is shipped, a tracking link will be sent to your email. You can monitor your shipment’s status in real-time.

Delivery Issues
If your order hasn’t arrived after the estimated delivery time, please contact us at orders@kingscrosslondon.uk with your order number. We’ll assist you promptly.

Delivery Hours
Our delivery partners typically deliver between 9 AM – 6 PM, Monday to Saturday (excluding public holidays).